Privacy Policy

Welcome to Adros Verse Education and thank you for your interest in this Privacy Policy!

 As part of our legal obligations and corporate responsibility for the careful handling and protection of your personal data, we would like to use this policy to provide you with the necessary transparency regarding data processing and data security in the context of the use of our website and services.

What is personal data?

Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a platform.

Which law applies?

In Romania the General Data Protection Regulation (“GDPR”) is implemented by Law No. 190/2018, and we process your data accordingly and of course only in line with this Privacy Policy.

Who is the data controller?

Adros Verse Education S.R.L.

Intr. Gheorghe Simionescu Nr. 19

Ap. B26, Sector 1

Bucharest, Romania

General information

Your data and information that you provide to us are used for the processing of orders, the delivery of goods and the provision of services, the processing of payment transactions, customer service, promotions or for advertising purposes. The provision of your personal data is basically voluntary.

However, for the conclusion and implementation of the customer relationship, it is mandatory to process certain data about you. This includes in particular the following data: Customer contact data, in particular title, name, address, telephone number, email address, and necessary data for billing purposes. We only process personal data from other sources if this is legally permissible, for example because it is necessary for the provision of our services.

Of course, we also use this information to provide you with targeted support for your needs when shopping at Adros Verse. If requested by you, we also use your information to communicate with you about orders, products, services and marketing offers, as well as to provide you with information about your Adros Verse account.

Legal basis for the processing of personal data

Your data is only processed if the following legal permissions exist:

• in order to provide our contractual services and website and online services;
• processing is required by law;
• with your consent; and
• on the basis of our legitimate interests (i.e., interest in the analysis, optimization and economic operation and security of our Platform, in particular in measuring reach, creating profiles for advertising and marketing purposes, and collecting access data and using third-party services).

The above legal bases are set out as follows:

• Consent;
• the fulfilment of our services and implementation of contractual measures;
• the fulfilment of our legal obligations; or
• our legitimate interests.

Data Subject Rights

In connection with our processing of your data, you have the following rights:

• Right to information;
• Right to have inaccurate or incomplete personal data corrected;
• Right to erasure;
• Right to restrict processing;
• Right to object to the processing;
• Right to data portability;
• Right to revoke consent; and
• Right to complain.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal Personal Data about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your Personal Data. Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights as a data subject.

We encourage you to get in touch if you have any concerns with how we collect or use your personal data. You do however also have the right to lodge a complaint directly with the National Data Protection Commission, their contact details are as follows: The National Supervisory Authority For Personal Data Processing 28-30 G-ral Gheorghe Magheru Bld., District 1, post code 010336, Bucharest, Romania; Telephone number: +40318059211, Fax: +40318059602,  E-Mail; [email protected], Web: www.dataprotection.ro.

Data deletion and storage period

Your personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject (archiving obligation).

After expiry of this period, we retain the information of the contractual relationship required by commercial and tax law for the periods determined by law. For this period (regularly ten years from the conclusion of the contract), the data will be processed again solely in the event of an audit by the tax authorities, for economic and tax audit purposes and for the investigation of possible criminal offences.

Automatic data processing when visiting our website

When you access our website, some data is collected and processed by us or on our behalf by our selected third-party providers.

a) Log files

We log your website visit. In doing so, we process:

• Name(s) of our website(s) accessed,
• date and time of access,
• the amount of data transferred,
• the browser type and version,
• the operating system used by you
• the referrer URL (the previously visited website),
• your IP address,
• the requesting provider.

The legal basis for data processing is our overriding legitimate interest in the ongoing provision and security of our website. The log file is deleted after seven days, unless it is needed to prove or clarify specific legal violations that have become known within the retention period.

b) Hosting

To provide our website, we use the services of Bluehost, who process the above-mentioned data and all data to be processed in connection with our website on our behalf. The legal basis for data processing is our legitimate interest in providing our website.

c) Use of cookies

We use so-called cookies on our website. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.

d) Content Management System (CMS)

We also use the Content Management System (CMS) of WordPress a service provided by Automattic Inc, to publish and maintain the created and edited Content and texts on our website and to provide the forms used. This means that all content and texts submitted to us by users for publication is transferred to WordPress. In addition to texts, this also includes, for example your data in our forms. This service transmits data to the USA. The legal basis for this processing is our legitimate interest.

Data processing when visiting our service

a) Customer account

In order to provide you with the greatest possible convenience when shopping, we offer you the permanent storage of your personal data in a password-protected customer account. The creation of the customer account is voluntary and is based on your consent. After setting up a customer account, no new data entry is required. In addition, you can view and change the data stored about you in your customer account at any time. In addition to the data requested when placing an order, you must enter a password of your choice to set up a customer account. This password is used together with your e-mail address to access your customer account. Please treat your personal access data confidentially and in particular do not make them accessible to unauthorized third parties.

We cannot accept any liability for misused passwords, unless we are responsible for the misuse. You have the option to delete your customer account at any time. Please note, however, that this does not simultaneously delete the data that can be viewed in the customer account.

b) Order processing

For the conclusion, execution or termination of your orders, we require personal data from you. This includes for example: First name, last name, address, E-mail address, Invoice and payment data, telephone number, if applicable.

Order processing includes, among other things, the processing of your payment, the dispatch of electronic order confirmations and invoices as well as reversal of the purchase or supporting customer service.

We store your contact data and payment data for contract processing until the expiry of the statutory or possible contractual warranty and guarantee rights. After expiration of this period, we retain the information of the contractual relationship required by commercial and tax law for the periods determined by law. For this period (regularly ten years from the conclusion of the contract), the data will be processed again solely in the event of an audit by the tax authorities, for economic and tax audit purposes and for the investigation of possible criminal offences.

c) Financial Information

To make a purchase, you may need to provide a valid payment method (e.g., credit card). Your payment information will be collected and processed by our authorized payment vendors PayPal and Stripe. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions.

Transmission of data

We commission other companies and individuals to perform tasks for us. Within the scope of this so-called commissioned processing, our business partners are carefully selected by us and are contractually obligated to us in accordance with the legal provisions of Art. 28 GDPR to handle your data in a trustworthy manner and to comply with our own data protection standards.

In particular, our partners are not permitted to pass on our customers’ data to third parties for advertising purposes or to use it commercially themselves. Within the scope of so-called order processing, we pass on your data to the following recipients in particular, IT service providers, Cooperation partners, Credit institutions, Logistics service providers, postal & courier service providers, Management consultants / auditors / tax consultants. The transfer is primarily for the purpose of providing you with  the requested services.

In the case of transfer abroad, the companies commissioned by us have been obligated to comply with data protection by means of corresponding clear contracts. You can obtain information about which categories of customer data have been processed at any time. A data protection agreement based on EU standard contractual clauses has been concluded with both companies and the companies have been committed to data protection. We regularly check compliance with the agreement on site.

Data security – confidentiality

We are aware that data security is an important issue for you when shopping on the Internet. For this reason, we use the so-called SSL technology (Secure Socket Layer) to transfer your personal data (address, customer number, order data …) from all areas. Adros Verse thus treats your data according to the highest standards of data protection. Your data is thus protected against unauthorized access.

What is SSL?

Technically SSL – translated with Secure Socket Layers – is an encryption technology. Your order is sent over the Internet encrypted to a secret code. Only the central Adros Verse computer can decrypt this order and process it. Adros Verse, for its part, treats your information according to the highest standards of data protection. Therefore, your order cannot be read by any unauthorized person, only the Adros Verse computer has the “key” to decrypt your order. Further information: www.ssl.com

How can you recognize a secure order via SSL?

Your web browser contains detailed explanations about security procedures and encryption under the help notes. Also look for the “s” in the URL – this is an indication that your order is secure on the Internet.

Economic Analyses and Market Research

In order to run our business economically, to identify market trends, customer and user wishes, we analyze the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata whereby the persons concerned include customers, interested parties, business partners, visitors, and users of the online offer. The analyses are carried out for the purposes of business management evaluations, marketing, and market research.

In doing so, we may take into account the profiles of registered users with details, for example, of their purchasing transactions. The analyses serve us to increase user-friendliness, to optimize our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarized values.

If these analyses or profiles are personal, they will be deleted or made anonymous upon termination by the user, otherwise after 2 years from conclusion of the contract. In all other respects, the macroeconomic analyses and general trend determinations are prepared anonymously wherever possible.

Analysis, Marketing and Support

Based on both, your consent Art. 6 (1) a) GDPR when you first visit our website and our legitimate interest Art. 6 (1) f) GDPR we use the following tools for analytics and marketing services. For further details, please also refer to our cookie policy.

a) Google Analytics

We use Google Analytics from Google Inc to evaluate your use of our website, to compile reports on the activities and to provide other services related to the use of our website in order to improve the user experience. When Google Analytics is used, interactions of website visitors are primarily recorded and systematically evaluated with the help of cookies. The following data is processed through the use of Google Analytics:

• 3 bytes of the IP address of the called system of the website visitor (anonymized IP address),
• the website called up,
• the website from which the user reached the accessed page of our website (referrer),
• the subpages accessed from the website,
• the time spent on the website
• the frequency with which the website is accessed.

Google states that it will not associate your IP address with any other data held by Google. You can prevent the storage of cookies by setting your browser accordingly. You can also prevent the collection of the data generated by Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. 

b) Google Tag Manager

We use Google Tag Manager, a web analytics service provided by Google Inc. This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. No cookies are set, and no Personal Data is collected. The Google Tag Manager triggers other tags that may collect data. The Google Tag Manager does not access this data.  If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager. More information on the Google Tag Manager can be found at the following link: http://www.google.com/tagmanager/use-policy.html. This service transmits data to the USA.

c) Jetpack

On the basis of our legitimate interests we use the Jetpack plugin, which integrates a tool for the statistical evaluation of visitor access and is provided by Automattic. Jetpack uses so-called “cookies”, text files which are stored on your device, and which enable an analysis of your use of the website. The information generated by the cookie about your use of this Website is stored on a server in the USA. User profiles can be created from the processed data, whereby these are only used for analysis and not for advertising purposes.

d) WooCommerce

To provide our web shop, we use the WooCommerce service developed and operated Automattic, Inc.. WooCommerce provides us with their online e-commerce platform through which we can offer our goods for sale to you. Both your inventory data and your usage data are stored on WooCommerce’s servers.

e) Google Fonts

We integrate the fonts of the provider Google Inc, whereby the user’s data is used solely for the purpose of displaying the fonts in the user’s browser. The integration is based on my legitimate interest  in a technically secure, maintenance-free and efficient use of fonts, their uniform display and taking into account possible licensing restrictions for their integration.

Advertising and Marketing

Insofar as you have also given us your separate consent to process your data for consulting, marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.

You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or contractual relationship with us.

Direct Marketing generally takes the form of e-mail but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing sent or made by us or on our behalf will include a means by which you may unsubscribe (or opt out). 

Links to other providers

Our website also contains – clearly recognizable – links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.

Personal data and children

Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal data from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.

Data Breaches/Notification

Databases or data sets that include Personal data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.

Changes

We reserve the right to adapt the privacy policy with effect for the future, in particular in the event of further development of the website, the use of new technologies or changes to the legal basis or the relevant case law.

Questions or Comments

If you have any questions or comments about our Privacy Policy or wish to exercise your rights under applicable laws, please contact us using the following contact details:

Adros Verse Education S.R.L.

Intr. Gheorghe Simionescu Nr. 19

Ap. B26, Sector 1

Bucharest, Romania

Web: www.adrosverse.com

E-Mail: [email protected]

This Privacy Policy was last updated on Thursday, 20 October 2022